Specifications of Custom Products:

A Rhinestone Transfer is an item that is ready to be pressed. This item will contain your design in rhinestones attached to a heat resistant film called hotfix transfer tape. We recommend applying rhinestone transfers with a heat press. Simply peel the back carrier, position the transfer on your garment and heat apply! 

There is no minimum order requirement for rhinestone transfers.

A Printed Vinyl Transfer is an item that is ready to be pressed. This item will contain your design printed onto a specialty heat ransfer vinyl using eco-solvent ink. It will come fully masked and can be heat applied with a heat press, easy press, or home iron. Simply peel the back carrier, position the transfer on your garment and heat apply! 

Minimum is given at time of estimate.

A Rhinestone Decal is an item that is ready to apply to a non-fabric surface without heat. The decal contains your design in rhinestones affixed to our Bling Anything Material. These decals can be placed onto glassware, car windows, plastics and many other non-fabric surfaces. To apply, peel the back carrier and position the decal onto the non-fabric surface. Do not remove the decal once applied, unless removing permanently. 

Minimum is given at time of estimate.

A Printed Vinyl Decal is an adhesive sticker that is ready to apply to a non-fabric surface without heat. The decal contains your design printed onto specialty adhesive vinyl using eco-solvent ink. These decals can be placed onto glassware, car windows, plastics and many other non-fabric surfaces. To apply, peel the decal away from the backing and position onto the non-fabric surface. Depending on the vinyl you choose for your decal, the decal can be permanent or removable. 

Minimum is given at time of estimate.

A Pre-Cut Template is essentially a stencil of your rhinestone design cut into our specialty Magic Flock material which allows you to make your own rhinestone transfers. This stencil will have all of the circles of your rhinestone design cut into it. You can brush your own rhinestones into the template and then apply the hotfix transfer tape overtop the rhinestone design to remove it from the template. The rhinestone transfer can then be heat transferred to a garment or stored for future use. If properly stored and maintained, a pre-cut template can be used over and over again. 

There is no minimum order requirement for pre-cut templates.

What is Magic Flock Material?

How to brush rhinestones into your pre-cut Magic Flock template.

A Digital Cut file is a ready-to-cut file. We will take your finished artwork or image and convert it into either a full rhinestone design, multi-dec design or a vector design. You can use this EPS or SVG cut file with your industrial or craft cutter. This is not a physical product. Once the proofing has been approved, the finalized cut files will be emailed to you.

The minimum charge for digital cut files starts at $35.00 and is subject to increase depending on the complexity and size of your design.

We want to make sure you are happy with the design, so the first change is free. A change is considered a minor stone or vector adjustment or a different color. Please note that once a rhinestone or multi-dec design is made, its size cannot be changed. If you request a different size design, a new design setup fee is required to continue the process. A different image or a major change will also require an additional setup fee. 

A Shirt with Rhinestone Design is a shirt decorated with your rhinestone design. You can either choose to have TRW provide the blank shirts or you can supply your own shirts for decoration. If you would like to provide your own blank shirts, please ensure they are washed or in new condition.

Minimum is given at time of estimate if blank shirts are needed to be ordered through TRW.

There is a 3 shirt minimum if you provide your own shirts.

A Shirt with Multi-Decoration Design is a shirt decorated with your rhinestone and vinyl design. Multi-Decoration designs can consist of 2 different types of materials. These shirts are most commonly made with rhinestones and glitter vinyl. You can either choose to have TRW provide the blank shirts or you can supply your own shirts for decoration. If you would like to provide your own blank shirts, please ensure they are washed or in new condition.

Minimum is given at time of estimate if blank shirts are needed to be ordered through TRW.

There is a 3 shirt minimum if you provide your own shirts.

A Shirt with Vinyl Design is a shirt decorated with your vinyl design. This type of shirt can contain glitter HTV, regular HTV or one of our specialty HTVs. Designs containing more than 3 colors or gradients will be produced using printable HTV. You can either choose to have TRW provide the blank shirts or you can supply your own shirts for decoration. If you would like to provide your own blank shirts, please ensure they are washed or in new condition.

Minimum is given at time of estimate if blank shirts are needed to be ordered through TRW.

There is a 3 shirt minimum if you provide your own shirts.

A Shirt with Screen print Design is a shirt decorated with your design using screen printing. This type of shirt can contain many colors; however, the minimum order depends on the number of colors used. You can either choose to have TRW source the blank shirts or you can supply your own shirts for decoration. If you would like to provide your own blank shirts, please ensure they are washed or in new condition.

There is a 25 shirt minimum for 1-color designs

There is a 75 shirt minimum for 2, 3 or full-color designs

Terms and Conditions for Custom Products and Estimates for Custom Products.

ESTIMATE FEE POLICY AND PROCESSING GUIDELINES:

Please be advised that the estimate fee covers solely the estimation process and does not encompass production costs or setup fees. This fee pertains to a single design, type, and size exclusively and is non-refundable. Following the emailing of the estimate, we will reserve the estimate for a period of up to two business weeks. Should no response be received within this timeframe, the estimate will be considered null and void. It is noteworthy that estimates submitted after 3 p.m. will commence processing on the subsequent business day. We appreciate your understanding and cooperation in adhering to these guidelines.

DESIGN DIMENSION RESPONSIBILTY:

TRW cannot provide design dimensions and may only offer recommendations. Ultimately, the customer assumes responsibility for conveying their desired dimensions. Final decisions rest with the customers. TRW does not offer consolation regarding brand, trends, or business ventures.

COMMUNICATION PROTOCOL:

To prevent delays, customers are advised to monitor their email, including spam/junk folders, for communications associated with their TRW customer account. Prompt, complete, and accurate responses to custom department emails are essential. Additional information, clarification, or permissions may be requested, and communication should be promptly attended to.

COPYRIGHTED AND TRADEMARKED MATERIAL:

The Rhinestone World (TRW) maintains the prerogative to request written authorization for the use of copyrighted and trademarked artwork, both prior to and during the estimation process. Any such authorization should be submitted in writing to [email protected]. TRW retains the right, at any juncture during the estimation process, to annul any customer estimate, with or without written consent from the appropriate parties' authorization. This policy is implemented to ensure compliance with intellectual property laws and to safeguard against any potential legal infringements.

ARTWORK CONTENT STANDARDS:

Here at TRW, we pride ourselves on our commitment to quality and respect for all individuals. In line with these principles, we reserve the right to decline requests for products that contain offensive or explicit artwork and language. While we celebrate creativity and diversity, we prioritize creating a safe and inclusive environment for our customers and employees alike. Therefore, any designs that promote hate speech, discrimination, violence, or explicit content will not be entertained. TRW reserves the right to cancel any estimates with artwork that violates our standards.

CONVERSION LIMITATIONS AND SETUP PROCEDURES:

Photographs or intricate designs may pose challenges in conversion to rhinestone or vector graphics, particularly those with significant detail or shading.  It is important to note that intricate artwork or photographs can be denied without explanation at TRW's discretion for the reasons mentioned above. TRW may suggest simplification of artwork if it can be done without compromising the integrity of the design and size. All sales on custom products are final, and TRW does not disclose setup files to third parties. Setup fees are requisite for formatting images and a proof is provided within 3-5 business days post-payment. Email approval of the proof is mandatory for production, unless a correctly formatted file is provided, obviating the setup fee requirement.

We accept EPS, SVG, PDF or CDR files. Please ensure CDR files are saved in the 2017 version or lower.

USAGE OF CUSTOM DESIGNS, FINISHED PRODUCTS, AND AFFILIATIONS:

TRW may utilize custom designs, logos, or business affiliations for advertising, training, or other published materials unless otherwise stipulated by the customer. Display of such materials may occur on TRW's Facebook page, retail outlets, and social media platforms. TRW pledges to periodically update and replace published materials upon termination or discontinuation of the customer's relationship with TRW.

PAYMENT TIMELINESS POLICY AND PRODUCT AVAILABILTY:

We would like to inform our valued customers that product availability is contingent upon the timely receipt of payment. Upon placing an order, payment must be remitted within one business week to secure the availability of the desired product. Failure to submit payment within this stipulated timeframe may result in the unavailability of the product and potential cancellation of the order. To ensure a seamless and efficient transaction process, we encourage prompt payment submission. Please note that the production timeline is subject to change from the original quote if payment of the order is delayed, necessitating timely payment submission to maintain the agreed-upon schedule. We appreciate your cooperation in adhering to this policy, as it enables us to effectively manage our inventory and fulfill orders in a timely manner. Should you have any inquiries or require assistance regarding payment procedures, please do not hesitate to contact our customer service team for further assistance. Thank you for your understanding and continued support.