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  2. Why Can’t I Send my Design to the Cutter Using the TRW Design Wizard?
  1. Make sure all of your cutting software is up-to-date
  2. If that doesn’t work, reinstall the cutting software
  3. If there is a security software on the computer, be sure to disable it as well
  4. If the plug-in is out of date or unavailable, you will have to export the file as an .EPS file unless you are using Silhouette Designer Edition, which you will need to export as an .SVG file
  5. Once it is saved in one of these formats you will be able to import the file in the cutting software